Last updated: October 20, 2026
Mrs. Honeybee is a bedtime-story app for children, run by Mrs. Honeybee and Friends, LLC (“we”, “us”). This policy explains what we collect, why, how long we keep it, and what you can do about it.
An account belongs to the adult who created it. We do not ask for a child’s name, age, birthday, photo or voice, and there is nowhere in the app to enter them. Before the app shows anything meant for grown-ups — Settings, subscriptions, account details — it asks for the year you were born. That answer is checked on the device and immediately discarded; it is never sent to us.
We do not keep a record of which stories a child plays. To run the app, the only identifiers our servers receive while it is in use are an internal account reference, the Apple transaction identifier if you subscribe, and, if you allow notifications, a device token. We use them only to operate the app — never for advertising, for building a profile, or for sharing with anyone.
We designed the app to comply with the Children’s Online Privacy Protection Act (COPPA) and Apple’s rules for apps made for children. If you believe a child has given us personal information, email us and we will delete it.
Your email address, so you can sign in and so we can send you the account emails described below. If you use Sign in with Apple and choose to hide your address, Apple gives us a relay address instead.
Your subscription: which plan you are on, its price, when it renews or ends, whether you have subscribed before, and the transaction identifier Apple gives us, plus a dated history of changes to your subscription — for example when it started, renewed, was cancelled or ended. Payment happens entirely through Apple; we never see your card, bank details or billing address.
How your account is set up: the stories you mark as favourites, when you last opened the app, your time zone (so a bedtime reminder arrives at bedtime), and which stories have been unlocked for your account.
Your notification settings: whether you allowed notifications, a device token that lets us send them, and a record of which reminders we have sent you and when, so you never get the same one twice. If you sign out, we keep the token so reminders you asked for keep working, and mark the device as signed out.
How you heard about us, if you choose to answer that question when you sign up. It is optional.
Our servers keep short-lived technical logs so we can find and fix problems. They are deleted automatically after 30 days.
Log entries include your internal account reference when you open the app, save favourites, change notification settings, answer the sign-up or cancellation questions, buy or change a subscription, or delete your account; when a story you tried to play could not be unlocked; and when an error affects your account. Entries about creating your account, and about emails we send you, include your email address.
When a story plays, we log which story it was, but not which account played it.
Each day we count overall activity — for example how many stories were played, what share were sleep and meditation stories, which hours of the night are busiest, how many accounts opened the app, and how many people chose each cancellation reason — and keep those daily totals. They contain no email address and no account reference.
When you cancel, we ask why. Answering is optional and doesn’t change anything about your cancellation. If you choose “Something wasn’t working” or “Other,” you can also tell us what happened in your own words.
With your answer, we save the app and iOS version you were using and whether a story had recently failed to play. This helps us fix problems. We don’t use it for advertising, sell it, or share it.
We keep your answer with your account. If you write a note, we also keep a copy of your answer, without your email address or account reference, for our team to review. If you delete your account, the copy on your account is deleted. The copy without your email address or account reference is kept for 2 years to help us improve the app, and then deleted. It may also be emailed to our team.
We show no advertising of any kind. We do no tracking, and we do not follow you across other apps or websites; we do not use Apple’s advertising identifier. We do not sell or rent your information, to anyone. We do not use analytics products that build a profile of you. We do not ask for your location, contacts, photos, microphone or camera.
Apart from our welcome email, every email we send is about your account or purchase. Those are confirming a new account, resetting a password, confirming a change of email address, confirming a subscription purchase, reminding you before a free trial ends, or confirming that an account has been deleted. We may invite you to start a free trial or subscribe, in our welcome email and within the app. Subscribers don’t hear these invitations. We never send marketing to children, and every purchase requires a grown-up to confirm. We do not share your address with anyone else.
If you allow them, we send occasional reminders — a new story is available, a bedtime nudge, a note about your subscription. You can turn them off at any time in Settings, or in iOS Settings.
We use a small number of service providers to run the app. They process data on our behalf and are not permitted to use it for their own purposes.
Apple: the App Store, subscriptions and payments, Sign in with Apple, and push notification delivery. Apple’s own privacy policy governs what Apple does with payment information.
Amazon Web Services: sign-in, our database, story audio and artwork, sending the account emails above, and our technical logs. Data is stored in the United States.
Google Firebase Cloud Messaging: delivering push notifications. It receives a device token and a Firebase installation ID created on your device, and the text of each notification passes through it on the way to your device. It does not receive your email address or any listening history.
We keep your account information for as long as your account exists. Technical logs are deleted automatically after 30 days. If you write a note when you cancel your subscription, the copy kept without your email address or account reference is kept for 2 years and then deleted. Daily totals contain no email address or account reference and are kept indefinitely.
When you delete your account, we delete your account record and everything described above that belongs to it, including your subscription history, the record of reminders sent to you, your notification device tokens, and your sign-in account. The only exception is the copy of a cancellation answer kept without your email address or account reference, described above. Technical logs that mention your account are deleted automatically within 30 days.
If you have ever subscribed, we keep one small record afterwards, indefinitely: the Apple transaction identifier for your subscription, an internal account reference, and the date of deletion. It contains no email address and no name. We keep it so that a single Apple subscription cannot be claimed by two different accounts.
Deleted information can remain in our database backups for up to 14 days.
You can see or correct your information in Settings, or by emailing us. You can delete your account at any time in Settings → Delete Account. You can turn off notifications at any time in Settings. You can also email us to ask for a copy of your information or to object to how we use it, and we will honour any right you have.
Deleting your Mrs. Honeybee account does not cancel an App Store subscription. Apple manages subscriptions, so cancelling has to happen in your Apple Account settings. If you delete your account without cancelling, Apple will keep billing you.
Your connection to us is encrypted. Passwords are handled by Amazon Cognito and we never see or store them; if you use Sign in with Apple there is no password at all. Access to our systems is restricted to those who need it. No system is perfectly secure; if a breach ever affects your information, we will tell you.
If we change this policy we will update the date at the top, and we will tell you in the app if the change is significant.
Mrs. Honeybee and Friends, LLC
PO Box 2331, West Chester, PA 19380
contact@mrshoneybee.app